Moddershall Oaks Country Spa Retreat

Reviews about Moddershall Oaks Country Spa Retreat

• 1 / 5

  By Adrian Highfield
  Was there for my Daughters wedding. The bar and food 'service' was awful. (slow, too few staff etc) _ I had to seek out the supervisor and ask for more than one barman as the evening guests were arriving and it was taking 20 mins to get served - He tried also to tell me that they didn't have any other stocks of one particular drink and that what was in the fridges was all they had (miraculously the fridge was re-stocked later on) The bar prices are truly extortionate (above normal captive-market levels). Access to function room was not available to set up as the room was full of dirty glasses, litter, dishes etc from the previous nights wedding reception. We wanted to decorate the tables ourselves but there was no table linen available until 11.15 despite arriving at 9.30 as planned with the staff.- The same happened again the following day when access was required to take presents and belongings from the function room. On the wedding day itself, the grounds and gardens had litter and glasses from the previous wedding lying around which we cleared up ourselves as the wedding was taking place outside on the gazebo. Staff who were supervising / running the event went home early so the interim music between the bands 'sets' was not played and we experienced background silence on 3 occasions. Prior to the wedding, there was a constant battle to be able to 'taste' the chosen food items. My daughter and husband booked 2 nights there and were told after their wedding night, that they would have to pack their bags and move rooms early the next day as another wedding party was arriving that morning. To be honest, it looks like the rooms, restaurant and spa are very good albeit pricey - as for weddings and functions.... its like a daily 'production line' where 'cramming in' and gaining as much money as possible overrides and 'feeling special' for the happy couple. My Daughter & Son-in-law cleared all their wedding decorations away by 09.30 the following day, went for breakfast to be told the kitchen had closed at 9.30, so their wedding 'breakfast' was bacon butties....considering the price per-night we feel this is unacceptable (they were refunded the breakfast cost...but still unacceptable as they wanted to feel 'special and looked after') - Whilst its a nice venue setting for a wedding and the fact that my only daughters wedding was truly memorable and enjoyable, I personally wouldn't join a waiting list of years and pay the prices they charge.
  September 26, 2016
• 5 / 5

  By andy brunwin
  A great place to wine and dine. Or jus a beer.
  Relaxing. as well as the spa etc.the food is excellent and the service is also excellent very willing and helpful and cheerful staff would give it more stars if I could
  June 27, 2016